Monthly Archives: March 2015

SERVICE NOTICE: Internet Outage

SERVICE NOTICE: Internet Outage

**Update, Tuesday, 4:47 a.m. Work done during the overnight maintenance window has resolved the issue. Internet and phone services are operating properly. Thank you, again, and our sincerest apologies for the inconvenience.

**Update, Monday, 9:02 p.m. In an effort to resolve the isolated, on-going Internet and phone outage in Bend, we will be performing unplanned maintenance overnight tonight, from 2-4 a.m. During the maintenance window, customers can expect to be without services for periods of time. Thank you for your understanding as we work to resolve the outage.

**Update, Monday, 6:30 p.m. Our engineers are narrowing in on the cause of the limited outage at this time. We will continue to update as we learn more from our team.

**Update, Monday, 3 p.m. We continue to troubleshoot with our engineers and vendors to provide a resolution to the IP connectivity problem that is affecting some of our customers at this time. We’ll continue to keep you up to date on this throughout the afternoon and evening.

**Update, Monday, 11:17 a.m. Our most sincere apologies for the ongoing disruption to your internet and phone services. The IP connectivity problem continues to be investigated by our engineers after overnight emergency maintenance did not fully restore service. We estimate less than 200 customers remain affected at this time. This continues to be our top priority. We will update again this afternoon.

**Update, Sunday, 12 p.m. Our engineering team continues to monitor and troubleshoot the outages that are affecting customers.

Our engineering team is currently investigating the internet and phone outage. We will provide an update as soon as one comes available.

Watch anywhere: Food Network, HGTV, Travel Channel and more

Watch anywhere: Food Network, HGTV, Travel Channel and more

Foodies, globetrotters and home-improvement buffs, the moment you’ve been waiting for has arrived! We’re delighted to announce that your favorite lifestyle channels are now available online wherever you are, whenever you want. Watch Food Network, HGTV, Travel Channel, Cooking Channel and DIY Network via bendbroadband2go. The way we watch TV and consume media is changing.… Continue Reading

Keep your children safe online

Keep your children safe online

Today’s children are growing up in a very different world. Do you worry about keeping your kids safe online? Here’s your chance to learn how to prevent digital issues like sexting, cyber bullying, irresponsible use of apps, poor social media behavior and sexual exploitation from affecting your family.   BendBroadband has partnered with KIDS Center… Continue Reading

NCAA Tournament Viewing Guide

NCAA Tournament Viewing Guide

March Madness begins in earnest Thursday and Friday, with 32 college hoops games spread across four channels over two days. Here’s what to watch if you find yourself home “sick” from work (but well enough to deftly operate the remote control), organized by each day’s viewing window.     EARLY THURSDAY Best game: Virginia Commonwealth… Continue Reading

Congratulations to the Women of the Year

Congratulations to the Women of the Year

The women making a huge difference in our community were recognized at the Bend Chamber’s inaugural Women of The Year Awards at The Tower Theatre last night. It was a humbling experience to hear their incredible stories and achievements. Bend Chamber and title sponsor US Bank fulfilled their vision to salute Central Oregon’s finest females,… Continue Reading

Big savings on premium network channels

Big savings on premium network channels

(NOTE: This deal has expired. Stay tuned to BendBroadband for future offers!) For the price of one movie theater ticket, enjoy a whole month’s access to a premium network channel, 150 hours of premium Video On Demand, plus your favorite premium channels online with bendbroadband2go. For a limited time, we’re offering customers a 50% discount… Continue Reading

Movies On Demand for March 2015

Movies On Demand for March 2015

Watch new releases, Hollywood favorites and Oscar winning films in HD, any time of the day or night with BendBroadband’s Movies on Demand. The Oscars: And the winners are….. Catch up with some of the winning movies from the 87th Academy Awards;  Birdman, The Theory of Everything, Whiplash and Big Hero 6. Our top picks… Continue Reading

Time to reboot your modem

Our new Internet packages are now effective. In order to enjoy higher upstream speeds, Gold Internet customers should reboot their modems. The instructions are simple. Simply switch the power off to your modem or Alpha gateway for several seconds and power it back up. According to our tech guys, 40% of Internet problems can be… Continue Reading