Monthly Archives: August 2015

We’re upgrading your email experience

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Excellent news!

BendBroadband is upgrading to a new email platform and webmail experience between late September and early October. All customers who send or receive email using a bendbroadband.com, bendcable.com and/or chamberscable.com address will be impacted by this change.

The move will require some effort on our customers’ part, but the end result will be an email service that is more reliable, with a much-improved webmail interface and a number of new features not available on our current email platform. The new email system will have larger inboxes, increased email-size limits, more organizational tools and search capability.

We’ve set up a website that includes details of the upgrade, step-by-step guidance through the transition, FAQs, support resources and more. We’ll be adding to the page as the project progresses, too, and you can keep up with everything related to the upgrade on this blog, and at our Facebook and Twitter pages.

Again, that website is: bendbroadband.com/emailupgrade.

We’re upgrading your email experience
Know your BendBroadband email password

Know your BendBroadband email password

According to the stat gurus on BendBroadband’s Technical Support team — available 24/7! — around 10 percent of the calls the department receives in a given month are for email-related issues. And many of those issues could have been resolved more quickly, or not prompted a call for help at all, if the customer knew… Continue Reading

FOOTBALL IS BACK!

FOOTBALL IS BACK!

The subject line says it all: Football season is upon us. The NFL’s preseason began last week, and college football kicks off Sept. 3. Go Seahawks! Go Beavers! Go Ducks! Go Whoever Your Team Is! Among American sports fans, no other sport comes close to football in popularity. Last February’s Super Bowl XLIX stands as… Continue Reading

Outage update

Outage update

[Update, 1:10 p.m.] The backlog has cleared and all emails should have been delivered/received. If you are still experiencing issues, please give us a call at 541-382-5551. Once more: Thank you all for your patience today. [Update, 11:19 a.m.] Phone service has been restored, and we are currently experiencing a delay in receiving email due to a… Continue Reading

Behind the scenes at myWindow

Behind the scenes at myWindow

If you’ve ever watched a myWindow segment, you’ve probably noticed the reporting team isn’t simply sitting behind a desk. They’re exploring Central Oregon and bringing the audience along. Whether John Hammarley is learning to flip his kayak, Mackenzie Wilson is giving paragliding a shot, or Kerri Stewart is getting fashion tips from local pros, each episode explores a different adventure and topic… Continue Reading

We’re trading convenience for safety: Take precautions on public WiFi

We’re trading convenience for safety: Take precautions on public WiFi

We’re online, but we’re not being safe about it. The results of a new study reveal people don’t understand key elements of cybersecurity. Worse, even those that are aware of the risks are doing things they know they shouldn’t, upping the odds they’ll get scammed. The AARP interviewed 800 people age 18 and older over… Continue Reading

Seattle Seahawks kick off tonight

Defending oh-man-they-were-thiiiiiis-close-to-being Super Bowl champions (and, it should be noted, Super Bowl XLVIII champions) the Seattle Seahawks kick off their 2015-16 season tonight with a preseason game against Peyton Manning and the Denver Broncos at CenturyLink Field in Seattle. Here are the details: Game time: 7 p.m. Channel: FOX, channels 10 and 610 (HD) for BendBroadband… Continue Reading

Movies On Demand for August 2015

Movies On Demand for August 2015

A sci-fi thriller based on a popular book and an odd-couple comedy headline this month’s group of new Movies on Demand, available in HD any time of day or night from BendBroadband. Here’s the best of what’s new in August! THE DIVERGENT SERIES: INSURGENT Now showing. Rated PG-13. © 2015 Summit Entertainment Based on the… Continue Reading

Email outage update

Email outage update

[Update, 12:07 p.m.] Thank you for your patience. Our engineering teams have re-routed all email traffic and we are seeing email traffic flow; however, it will take a bit of time for the backlog of emails to distribute. This means you will see still see some delays as the system catches up. Again, we thank… Continue Reading