Monthly Archives: December 2015

Former BBB dog left lasting impression

Winston

Editor’s note: We recently found out that Winston, a local black lab who we used in several BendBroadband ads, passed away earlier this year. Here’s a small piece on Winston, with a gigantic thank you to the Hinkle family for letting us tell his story.

Right from the start, Winston had an immediate effect on the Hinkle family.

“My husband (Mark Hinkle) got him from a farm in Prineville in 2003,” Cynthia Hinkle said about Winston, a black Labrador that appeared in several BendBroadband ad campaigns. He passed away this spring at the age of 12.

“We weren’t married yet,” Cynthia recalled. “And I wasn’t even living here. I was still down in the Bay area. But on a visit, Mark came and picked me up from the airport and he had Winston with him.

“That’s all I needed to get me up here,” she added. “He was the cutest puppy I’d ever seen.”

Winston became a bit of a local celebrity even before his star turn with BendBroadband. He was a constant fixture at Manzama, the downtown Bend search optimization firm Mark co-founded, and could often be seen along – or in – the Deschutes River.

“He loved to run, he loved to swim and he loved the river,” Cynthia said.

Mark’s most loyal fishing buddy, Winston also traveled with the Hinkles in 2006 when they embarked on a cross-country road trip.

“He was like our child before we had children,” Cynthia said.

As Cynthia and Mark’s family grew – they now have two preteen boys – so did Winston’s role with the Hinkles.

“The boys loved him so much,” Cynthia said. “He totally watched out for them and they loved him.

“We miss having a dog,” she added. “We miss having a special dog like Winston.”

Former BBB dog left lasting impression
Holiday giving at BendBroadband

Holiday giving at BendBroadband

Last week, three Central Oregon nonprofits received quite a holiday surprise. BendBroadband staff rolled up to Saving Grace and The Pediatric Foundation in Bend and Redmond’s BrightSide Animal Center, presenting each with flowers, balloons, cupcakes – and a check for $2,000.​ Each year, BendBroadband sets aside money in its field marketing budget to give back to the communities it serves. That money… Continue Reading

Movies on Demand for December 2015

Movies on Demand for December 2015

This month’s selection of Movies on Demand includes an animated mega-hit and two critically acclaimed documentaries about young women. As always, on-demand movies are available in HD any time of day or night from BendBroadband. Here’s the best of what’s new in December! MINIONS Now showing. Rated PG. © 2015 Universal Studios A prequel of sorts… Continue Reading

Watch TV and earn rewards

BendBroadband customers are cashing in with our new rewards program. Since its inception last spring, more than 3,000 customers have signed up for the program and earned more than 1.6 million points. That’s more than $40,000 in Amazon and Fred Meyer gift cards! Racking those rewards up is so simple: Just go to bendbroadband.com/rewards and enter your… Continue Reading

Watch TV and earn rewards
Outage notice

Outage notice

Update, 2:19 p.m.: Crews have replaced a newly upgraded piece of equipment that failed. Modems are now beginning to come back online. [Original post, 1:53 p.m.]: We have engineers investigating an Internet/VoIP outage for a section of our customers. We will update you as soon as we have more information. Continue Reading

Internet outage this morning

Internet outage this morning

Good morning. Our planned Internet outage for overnight maintenance has extended beyond the 6 a.m. end time for a portion of our service area. Our teams are working diligently to bring those areas back online, and we will keep you posted on details as they come in from the field. We apologize to those of… Continue Reading

We are taking a stand against AMC in contract negotiations

We are taking a stand against AMC in contract negotiations

We told you previously about our negotiations with AMC Networks. We’ve now learned we could be forced to drop a collection of channels by AMC Networks on January 1, 2016 after AMC proposed unreasonable terms and rate increases in the contract set to take effect in 2016. We don’t want to put the cost burden… Continue Reading

Planned overnight outages this week

Two weeks ago, we took down phone and Internet service during our early morning maintenance window to make improvements to our network. Those improvements set the stage for an additional three nights of planned maintenance this week, during which we will complete the work to double broadband network capacity for the second time this year.… Continue Reading

Planned overnight outages this week
Discovery GO is here!

Discovery GO is here!

Yes, it’s OK to go a little bananas over the latest entry into the TV Everywhere movement. Shows from nine – NINE! – different Discovery Communication networks, including Animal Planet, TLC and Discovery are now available live and on demand to BendBroadband customers via Discovery GO. Gorge on episodes of “Shark Week,” relive the drama… Continue Reading

SHOWTIME ANYTIME now available!

SHOWTIME ANYTIME now available!

Binge-watching shows such as “Homeland,” “Ray Donovan” and “Masters of Sex” or catching the next big fight live while you’re on the go is about to get a whole lot easier. SHOWTIME ANYTIME is now available to residential BendBroadband SHOWTIME subscribers, allowing viewers unlimited access to the network’s vast library of award-winning original series, movies,… Continue Reading