Monthly Archives: June 2017

BendBroadband bill to have simplified look

BendBroadband bill to have simplified look

BendBroadband recently converted to a new billing system. As a result that means a few changes for you, including a new bill with a simplified design. You will see this new design on your July bill, which will be mailed to you.

Here’s a quick reference to help you familiarize yourself with the new format:

Page One BillPage 1

  1. Use your account number any time you call BendBroadband or when you sign up for an online account
  2. The balance on your previous BendBroadband bill
  3. Payments made since your previous bill
  4. New charges on this bill
  5. Pay before/on this date to avoid late fees
  6. Your new total balance
  7. Send payments to this address

 

Page 2

Page Two of Bill

  1. Payment history and carryover balance
  2. Itemized monthly charges
  3. Itemized list of calls placed from your account (not included in your call plan)
  4. Itemized pay-per-view/on-demand charges
  5. Itemized additional charges and credits
  6. Itemized local and state taxes and fees
  7. Pay before/on this date to avoid late fees
  8. New total balance

 

 

Sign Up For AutoPay!
Due to the billing system conversion, all customers are receiving paper copies of their bills this month.  To make things more convenient for you (and to save a tree!), sign up to receive your bills electronically, pay electronically and even set up AutoPay in our new Online Bill Pay system. It’s located in the My Account section of bendbroadband.com.

If you have a BendBroadband online account (for BendBroadband-provided email, Internet Usage, or TV Everywhere), simply log in to Online Bill Pay using your username and password.  If you don’t have a BendBroadband online account you can set one up with your new 16-digit account number, which will be listed on your July bill. If you haven’t received your July bill yet, it may be best to wait until you do before setting up your account.

To learn more about the new bill system, click here.

Preparing for the eclipse in Oregon

Preparing for the eclipse in Oregon

Across the country, people are counting down the days until Aug. 21. Millions are planning trips, camp sites are at capacity, and emergency plans are prepared. A solar eclipse will cross the United States for the first time since February 1979. In fact, it will be the first to cross coast-to-coast since 1918. This natural sensation… Continue Reading

BendBroadband features Sisters resident in TV commercial

BendBroadband features Sisters resident in TV commercial

Local internet, TV, and phone services provider BendBroadband has launched another installment of its internet campaign, this time featuring Sisters resident June Jaeger. Building on the company’s promotional series that highlights inspiring Central Oregonians such as Ultra Runner Max King, and chainsaw artist Skip Armstrong, Jaeger will be featured for her quilting. “We admire the artistry,… Continue Reading

Beat the heat with new Movies On Demand

Summer is here and BendBroadband has some exciting new movies to beat the heat. The new “Power Rangers” film should appeal to kids as well as adults (especially those who grew up watching the original show back in the 1990s). Looking for more nostalgia? We’ve got “T2: Trainspotting” – a sequel to the groundbreaking “Trainspotting”,… Continue Reading

Zolo news team wins an Emmy

Zolo news team wins an Emmy

An Emmy ® statuette is at the Zolo Media office thanks to the efforts of the Zolo news team of Joe Dean and Joe Cima. Dean and Cima were the co-winners of an Emmy in the National Academy of the Arts Northwest Region that was presented June 3 in Seattle. The Zolo team won in the News… Continue Reading

New BendBroadband billing system is more secure

New BendBroadband billing system is more secure

BendBroadband is converting to a new billing system and this month each customer will be mailed a new, 16-digit account number and 4-digit Personal Identification Number (PIN). A PIN adds an extra level of security to your account and prevents unauthorized changes. You’ll need your PIN and account number when calling BendBroadband with questions about a… Continue Reading

July 4th Trivia

July 4th Trivia

Need an icebreaker for your July 4th cookout? Wow, your friends when you answer these July 4th trivia questions. How many people signed the Declaration of Independence? Who was the first person to sign the Declaration of Independence? What day did America gain its independence from Great Britain? What day did Congress adopt the Declaration of… Continue Reading