Planned outages this week as we upgrade network

Planned outages this week as we upgrade network

Attention residential customers:

A planned outage is scheduled during the overnight tonight and for the next 2 nights as we upgrade our network.

Customers should expect a temporary loss of service (Internet, phone and AlphaTV only) between 12 a.m. and 6 a.m. one of the dates. We are unable to tell you which of the nights you will experience the interruption.

Thank you for your patience as we keep working to improve your broadband experience.

4 Responses to Planned outages this week as we upgrade network

  1. Glad to see changes, just sucks to be a night owl and to do this during finals week. :\
    I know it’s the best time for normal sleeping schedules for the majority though, just bad timing with finals week.

    • We apologize for the inconvenience. You will likely only experience an outage on one of the three possible nights and it may not be for the entire six hour time frame.

  2. Is there a planned outage right now? I called and the recording said there was a building emergency?

    • Do you have service now?

      FYI — We have a planned outage tonight from midnight to 6 a.m.