BendBroadband bill to have simplified look

BendBroadband bill to have simplified look

BendBroadband recently converted to a new billing system. As a result that means a few changes for you, including a new bill with a simplified design. You will see this new design on your July bill, which will be mailed to you.

Here’s a quick reference to help you familiarize yourself with the new format:

Page One BillPage 1

  1. Use your account number any time you call BendBroadband or when you sign up for an online account
  2. The balance on your previous BendBroadband bill
  3. Payments made since your previous bill
  4. New charges on this bill
  5. Pay before/on this date to avoid late fees
  6. Your new total balance
  7. Send payments to this address

 

Page 2

Page Two of Bill

  1. Payment history and carryover balance
  2. Itemized monthly charges
  3. Itemized list of calls placed from your account (not included in your call plan)
  4. Itemized pay-per-view/on-demand charges
  5. Itemized additional charges and credits
  6. Itemized local and state taxes and fees
  7. Pay before/on this date to avoid late fees
  8. New total balance

 

 

Sign Up For AutoPay!
Due to the billing system conversion, all customers are receiving paper copies of their bills this month.  To make things more convenient for you (and to save a tree!), sign up to receive your bills electronically, pay electronically and even set up AutoPay in our new Online Bill Pay system. It’s located in the My Account section of bendbroadband.com.

If you have a BendBroadband online account (for BendBroadband-provided email, Internet Usage, or TV Everywhere), simply log in to Online Bill Pay using your username and password.  If you don’t have a BendBroadband online account you can set one up with your new 16-digit account number, which will be listed on your July bill. If you haven’t received your July bill yet, it may be best to wait until you do before setting up your account.

To learn more about the new bill system, click here.

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