Category Archives: Hot Topics

Sun outages are coming, Feb. 26-March 8

Sun outages are coming, Feb. 26-March 8

Dear TV Customers,

Sun outages are on the way.  Twice a year, all television customers may experience some degree of television interference due to sun outages. This spring, the solar satellite interference will happen from Feb. 26-March 8, 8 a.m. to 3 p.m.

sun outage 1Solar interference happens when the sun’s path across the sky gets lower each day. During the spring and fall for about two weeks, the sun is in a direct line behind a communication satellite that is sending signals to a receiving satellite antenna here on earth. When the antenna is looking into the sun, the interference from the sun overrides the signals from the satellite. That’s when a sun outage occurs.

"Macro-blocking" or "tiling" of channels occurs during sun outages.

“Macro-blocking” or “tiling” of channels occurs during sun outages.

At first, the effects of a sun outage are minimal. But they will gradually worsen to the point of total outage. Some channels will experience “macro-blocking” or “tiling” of the picture before and after peak times. These are the channels we receive digitally from the satellite.

Sun outages typically last as long as 15 minutes a day. The effects of a sun outage vary in degree from minimal to total outage throughout the 15 days. Once it reaches its peak, the interference will gradually decrease, becoming less noticeable each day after.

Unfortunately, there is technically nothing TDS can do to prevent sun outages from occurring. Each satellite service that we receive signals from will experience this interference in the timeframe mentioned above.

Bend tops list in change score, housing market changes

The landscapes in some communities, especially in the Northwest, have changed dramatically over the last five years. Utilizing data from Zillow and AtoZDatabases, LendingTree looked at cities that have changed the most in recent years. LendingTree examined the cost of home ownership, rent values and changes in foreclosure rates to see where exactly in the… Continue Reading

Meal of the Year, Feb. 25; BendBroadband co-sponsor

Meal of the Year, Feb. 25; BendBroadband co-sponsor

Buy your tickets today for the Central Oregon Community college’s Meal of the Year program set for Saturday, Feb. 25, 5:30 p.m., at COCC’s Mazama Gymnasium.  Tickets are $150 each and supports scholarships for COCC students. Guests of this gala evening are treated to a four-course meal, created and presented by Cascade Culinary Institute. BendBroadband… Continue Reading

Webmail login change

Heads up, Bendbroadband Webmail users! The way you log in to your BendBroadband-provided webmail account has changed. Now when you click “Webmail” at the top of bendbroadband.com, you’ll automatically be taken to mybendbroadband.com to log in to your email. You can do that by clicking the “Email” tab at the top of the page: Once you’ve done… Continue Reading

Webmail login change

LAFF TV dropped from channel lineup

Effective today, the LAFF network will no longer be available to BendBroadband customers on channels 70 (standard definition) and 670 (HD) in the Preferred package. LAFF TV specializes in comedy programming, airing a mix of feature films and sitcoms. You can still watch their web series videos, such as “Big City,” “Cuddling with Carlin” and… Continue Reading

The Girl on the Train, Inferno, and MORE On Demand this month!

The Girl on the Train, Inferno, and MORE On Demand this month!

BendBroadband on Demand brings you some first-rate thrills and chills, including films from Hollywood superstars Tom Hanks and Tom Cruise. “Inferno” and “Jack Reacher: Never Go Back” are classic popcorn flicks – mega stars, top-notch production values and big thrills. If you’re looking for something a little deeper and darker, “The Girl on the Train” delivers… Continue Reading

Don’t get caught by phishing scams

It’s called “phishing” because cyber criminals try to lure you into their trap, often using a legitimate-looking emails, hoping you take the bait. Their goal? To trick you into revealing account numbers and payment information. The REAL trick is being alert and knowing what to look for so you don’t fall for this kind of… Continue Reading

UPDATE: Information about Fox contract negotiations

UPDATE: Information about Fox contract negotiations

UPDATE — JANUARY 3, 2017: We’re pleased to let you know that your Fox channels will not be interrupted. After much back and forth, BendBroadband and the Fox Networks reached acceptable terms that will keep Fox’s vast array of networks on the air for BendBroadband customers. Escalating network fees are the No. 1 threat to affordable cable… Continue Reading

Don’t let a data breach happen to you

Don’t let a data breach happen to you

Unfortunately, in today’s world, data breaches happen. Companies and websites get hacked, or scammers trick people—maybe even you—into revealing important information. If you think your data has been stolen, your first step shouldn’t be to panic. Instead, take a deep breath and follow these steps so you can regain control over your information and minimize… Continue Reading