Category Archives: Uncategorized

BendBroadband converting to new bill system

BendBroadband is in the process of converting to a new billing system. This means you will soon see changes on how your BendBroadband bill looks, your payment options and more.

Changes will include:

  1. A new 16-digit account number to be used for calling us with questions about service and/or billing. In addition, a PIN will be assigned to your account. That will help make it secure and prevent unauthorized charges.
  2. A new look for your bill that includes a simplified design. Listed on your bill will be your previous balance, payments made, new charges, due dates and itemized charges including credits, taxes and fees. In June and July, paper copies of your BendBroadband bill will be sent in the mail. This includes to customers who may be signed up for auto-pay or who have chosen not to receive paper bills in the past. Once the conversion takes place, you can again choose to receive your bill electronically in our new Online Bill Pay system.
  3. A new due date for your bill beginning in July. To determine your new payment due date, look at your current BendBroadband bill and find your initial date of service. Then use the chart at this link. You will continue to be billed a month in advance and have plenty of time to pay. If you review your bill and have questions, feel free to call us a 541-382-5551.
  4. New Internet usage alerts. We will soon offer text notification options  in addition to email notifications.  You will automatically receive notification when you hit 90% or 100% of usage. And will be able to elect to receive alerts at 50%, 75% and 95%, too.
  5. Fee and rate adjustments. The following fees/rates go into effect on July 2:
  • Late payment fee is increasing from $5 to $6
  • Reconnection fee is increasing from $20 to $25 (applies to residential customers only)
  • Periodic international rate adjustments will go into effect on July 2. Current (and future) rates can be found here.
  1. Video-on-Demand credit limits. Residential customers will be able to order up to $250 worth of video-on-demand content each month. If you’d like to reduce your credit, call us at 541.382.5551.

Please remember to watch your inbox and mailbox for important information on the BendBroadband billing conversion plan. BendBroadband will also be updating our Facebook page and the blog.

The new mybendbroadband.com is here!

The new mybendbroadband.com is here!

Mybendbroadband.com, our website designed just for existing customers, is already getting a new look! When you visit, you’ll notice the fresh, clean design. And, the changes are more than skin deep. The site will be mobile-friendly, plus it’ll be faster and easier to find the content you want. Here’s what you’ll see:   Here’s how… Continue Reading

Bridget Jones’s Baby, Sully, Suicide Squad and more On Demand!

Bridget Jones’s Baby, Sully, Suicide Squad and more On Demand!

This month’s selection of Movies on Demand includes the return of everyone’s favorite singleton, a hero on the Hudson, and a squad of anti-heroes. As always, on-demand movies are available in HD any time of day or night from BendBroadband. Here’s the best of what’s new in December! BRIDGET JONES’S BABY Available Dec. 13. Rated… Continue Reading

Win a spot at Max King’s Trail Running Camp!

Love the freedom and exploration that comes with trail running? Yeah, us too. That’s why we’re sending one lucky runner to Max King’s Trail Running Camp at Mt. Shasta in September. (We’ve been working with Max a lot this summer, including our recent Ultrafast Internet campaign.) The camp, which runs from Sept. 21-25, includes five days and four… Continue Reading

Win a spot at Max King’s Trail Running Camp!

Contest Rules

This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. You are providing your information to BendBroadband and not to Facebook. Max King Trail Running Camp Giveaway Official Rules: NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. ALL FEDERAL, STATE, LOCAL, AND MUNICIPAL… Continue Reading

VH1 Classic becomes MTV Classic

VH1 Classic becomes MTV Classic

Thirty-five years ago today, the channel known as MTV debuted its mix of music videos and music-focused programming, kicking things off with The Buggles’ “Video Killed the Radio Star.” And today, MTV’s parent company will celebrate the anniversary by replacing another one of its channels, VH1 Classic, with a new channel called MTV Classic. BendBroadband… Continue Reading

Last chance to add Showtime for $6.95/mo.

Last chance to add Showtime for $6.95/mo.

Deals just don’t get much better than this. You can now add Showtime® to your BendBroadband® channel lineup for just $6.95 a month. That’s more than 65% off Showtime’s regular rate of $19.99 a month! Hurry, though, as the offer ends July 31.  Sign up now and you’ll get one of television’s boldest and most engaging networks… Continue Reading

Happy Wi-Fi, Happy Life

Happy Wi-Fi, Happy Life

Now that you’ve done some spring computer cleaning, it’s time to make sure you’re getting the most out of your Internet service. We recently asked our own home networking experts for some tips on how our customers can make sure they’re moving as fast as possible online. Here’s what they said: Plug in directly: For… Continue Reading