Category Archives: Web Featured

The Value of Consulting a Trusted Advisor in Making Telecom Decisions

The Value of Consulting a Trusted Advisor in Making Telecom Decisions

Why are we profiling a business in Tennessee? Because this business recently installed TDS managedIP Hosted, the VoIP system that BendBroadband now offers its customers in Bend, Redmond, and Sisters. See what the phone, chat, video, and smartphone app combination did for this Bend-like community’s Chamber of Commerce.

Communication technologies have changed dramatically in recent years in response to business demands and the rise of the mobile workforce. Today, few companies would be happy with a traditional phone system that offers only basic call-handling. Users want to dial a number with a single click, chat with colleagues via instant messaging and access full phone system features from their mobile devices.

The challenge lies in choosing the right solution to meet your business requirements and objectives. There’s a dizzying array of services to choose from, each offering different features and packages. What functionality do you really need? How will it enhance your business processes? Will end-users take full advantage of the system?

The cloud has upped the ante. Although the cloud can simplify procurement and deployment, the growing number of cloud services makes it even more difficult to sort through all of the options. Many organizations are unsure where to even begin.

That was the dilemma facing the Mt. Juliet Chamber of Commerce. The chamber needed to upgrade its communication platform, but its management team didn’t know what solutions were available, or even what questions to ask.

The chamber turned to TDS Telecom for help. TDS had been the chamber’s telecom partner for many years, providing sound advice, high-quality service and responsive, local support. TDS sat down with the chamber’s management team to design a customized solution based upon managedIP. The fully hosted solution provides a suite of features that increase productivity, support mobility and enable the chamber to better serve its customers.

The chamber recognized the value of consulting with a trusted advisor when making telecom decisions. Your telecom advisor should be more than a sales person who provides you with a few quotes. He or she should help you develop a strategy that meets your needs today while preparing you for the future. This will require a thorough review of your operations, discussions with management and end-users, and the development of a solid business case for the proposed solution.

Your telecom advisor should be able to:

  • Explain any limitations with your existing solutions and the impact that might have on your organization.
  • Bring multiple options to the table and help you compare and evaluate them.
  • Clarify any concepts or terminology you don’t understand.
  • Provide a cost / benefit analysis of the shortlisted solutions.
  • Demonstrate how the proposed solution will meet your financial, operational, technical and other requirements.
  • Provide a detailed plan for migrating to the new services with minimal impact to your day-to-day operations

Your trusted advisor should also help you stay on top of technology advances that are relevant to your goals. That doesn’t mean simply passing along information — it involves sifting through the noise that’s created by so many service providers promoting so many different solutions.

If you have contracts coming up for renewal, or if your communication and collaboration services are no longer meeting your needs, you’ll find there’s a vast array of choices available to you. TDS would be delighted to serve as your telecom advisor and help you select the right solutions to meet your needs and budget.

Don’t just take our word for it though, see what the Mt. Juliet Chamber of Commerce has to say about their experience:

The best internet for how we live

The best internet for how we live

Sometimes distance isn’t the only barrier between you and your loved ones. That’s why BendBroadband is working tirelessly to keep you connected with the fastest, most reliable internet. This is especially important in light of COVID-19 and the adjustments everyone has had to make to their daily lives. Whether you’re working from home, your kids… Continue Reading

10 Tips to stay healthy

10 Tips to stay healthy

Sitting in a chair in front of a computer eight hours a day, five days a week can take a toll on your health. In addition, the cold and flu season are right around the corner. So, here are several tips that will help you stay healthy at work. 1. Prep meals and snacks to… Continue Reading

Biking to work: Finding the right apparel

Biking to work: Finding the right apparel

These days, it seems as though we’re all looking for ways to reduce our carbon footprint. Proposed bans on straws, reusable bags (even for produce) are found everywhere, and more alternative energy sources are being implemented. Another sustainable lifestyle is also being revisited: biking to work. Commuting by bike will save you time and money.… Continue Reading

BendBroadband Business Sponsors “Origin Story”

BendBroadband Business Sponsors “Origin Story”

Zolo Media’s Central Oregon Daily kicked off the year with a new sponsor for its series, “Origin Story.” Keeping it in the family, BendBroadband Business is now the new sponsor. “BendBroadband Business was excited to sponsor this local Central Oregon segment because we are committed to supporting local organizations, startups and entrepreneurs. We are always… Continue Reading

World MUSE 2018: Asking the Questions

World MUSE 2018: Asking the Questions

Article and Photos by Irene Cooper The 2018 World MUSE Conference celebrated its sixth year Saturday at The Tower Theatre in Downtown Bend, Oregon, with a full day of inspiration and thought provoking presentations from over 30 keynote speakers and performers. MUSE founder and director Amanda Stuermer, along with directors Tracy Treu and Cynthia LaRoche,… Continue Reading

Biotech Review: Potential life-changing medical breakthroughs

Biotech Review: Potential life-changing medical breakthroughs

In this month’s biotech review, we’re moving off the topic of bio-agriculture and on to the study of human biology. Here are some noteworthy biotech medical breakthroughs that could bring relief to your family or friends, if testing goes as hoped: Good news for autistic children. This month Roche has been given breakthrough status by… Continue Reading

Watch out: Tax phishing scams are back

Watch out: Tax phishing scams are back

Written by Missy Kellor The Better Business Bureau (BBB) and the IRS are warning consumers about the return of tax scam season. However, businesses must be warned as well, considering a scammer might pose as coworker or someone from payroll. There are two new scams making the rounds this year you need to watch out for. Scam #1: Review… Continue Reading

How to move your team toward action

How to move your team toward action

Robert Ian, a motivational speaker for Fortune 500 executives, often shows a slide of two frogs sitting on a log. Both, he explains, express the intention to jump into the pool of water surrounding the log. When Ian asks how many frogs would likely jump into the pond, audiences usually respond “two”. Then Ian reminds… Continue Reading