Tag Archives: business advice

Too many divergent viewpoints? Create a company avatar

Too many divergent viewpoints? Create a company avatar

It’s a common enough scenario: my company was asked to roll out a new banking product, the brainstorm of the large bank’s CEO who desired to better serve a minority client base (the hearing impaired). He said he understood that the roll-out would place far-reaching demands on staff for new support services and delivery systems,… Continue Reading