Experiencing reboots and a blue screen

We wanted to let you know about a technical problem that has arisen following the billing integration between Chambers Cable and BendBroadband. This only affects those customers in the Sunriver area who have a digital set-top box.

If you have a digital set top box, it may reboot, which will result in a blue screen on your TV, for about 1-2 minutes. The picture will then return. Please let the box reboot; it may happen a few times.

We have identified the cause of the problem and it will be corrected by end of day Friday, November 2.  We apologize for the inconvenience.


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