In summer of 2012, we performed a major upgrade to our phone system, which has improved the features and capabilities of our residential phone service. Benefits aside, some customers have told us that it can be a pain to access their new voicemail box. Well, a big “thank you” to those who gave us the feedback, and good news – we made improvements.
There is now an easy way to get directly into your voicemail box when you are at home without requiring any passcode. It’s simple. When you are at home, dial *86 from your Home Phone. New messages will begin to play and a menu of options will help you navigate through the menu options.
For more information on accessing voicemail and using home phone features, visit our Help and Support website.