Sun to Blame for TV Outages

Sun to Blame for TV Outages

 When: Oct. 5–14, 8 a.m.–3 p.m.

We’re not making this up: An astronomical phenomenon called sun outage disrupts cable TV service twice a year. For those of you who are into astronomy, solar outages occur around the spring and summer equinoxes. At these times, the sun’s low path in the sky takes it directly behind a communication satellite that transmits signals to a station on earth. The sun’s rays interfere with the signals between the communication satellite and the earth station.

Our customers may notice the effects of the solar outage — blocks or momentary freezing on your TV — around the spring equinox. You might even lose certain channels for a little while. Unfortunately, there is nothing we can do to prevent the mighty sun from interfering with your live TV viewing. The outages should last no longer than 15 minutes per day Oct. 5–14.

We also reported on the solar outages in the spring. Check out the commentary from March, and add to the conversation.

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