Whether you are looking for a quick answer on how to hook up your DVR to your new HDTV or need help with a general billing question, we have a library of how-to articles and troubleshooting solutions on our website.
With our newly improved website, it’s even easier to find what you are looking for. We have listed our most popular help articles in four different categories of products and services.
If those categories don’t address what you’re looking for, just enter a term in the search bar and we’ll show you everything in our database that can help you solve your problem.
See a black box in the middle of your TV screen? Just key in “black box” in the search field and you’ll find out how to turn off closed captioning. Have you just bought a new computer and want to set up Mac Mail or need to set up the email on your Windows phone? Key in “email set up” and the instructions are at your fingertips.
And don’t forget that 40 percent of Internet issues can be resolved by resetting your modem and router. Just unplug the power from your devices, wait 10 seconds and plug it back in again.
Sometimes the easiest troubleshooting tips are right at your fingertips. Here’s the link to the online Help & Support pages.