Our new Internet packages are now effective. In order to enjoy higher upstream speeds, Gold Internet customers should reboot their modems. The instructions are simple. Simply switch the power off to your modem or Alpha gateway for several seconds and power it back up.
According to our tech guys, 40% of Internet problems can be resolved by resetting your modem and router, so this is good advice for all customers. It’s easy. Here’s a fun video we made to show you how it’s done.