Remote PC Support: Tech help when you need it, wherever you are

RemotePC

Computers are a wonderful thing. You don’t need me to tell you that.

If you’ve ever Skyped with a grandkid, designed your own holiday cards, compared restaurant menus before heading out for dinner or reconnected with your best friend from elementary school on Facebook, you already know this.

But for most of us, the magic of computers is balanced by the frustration we feel when they don’t work how we expect them to work. And most of us don’t have the technical expertise (or, sometimes, the patience) to try to diagnose and fix whatever’s causing the problem.

“It’d be nice,” I’ve often thought to myself, “to have my own personal tech support staff on call.”

Great news! BendBroadband is proud to now offer just such a thing: Remote PC Support.

With Remote PC Support, you can get help with your computer from live experts in the comfort of your own home, when you need it. For $12.95 per month, one of the service’s knowledgeable professionals will access your computer via the Internet and resolve problems in front of your eyes.

And the best part? Your subscription provides access to experts as often as you need and wherever you are, as long as you’re connected to the Internet. It’s essentially an all-you-can-eat plan that puts no limit on how many times you can call.

“We often get calls from our customers who have issues with the computers in their home, either completely frozen due to a virus or malware or simply running slowly,” says Mark Hobbs, manager of product development. “In the past we have simply had to recommend that our customers try and find someone in town who could help fix their issues. With Remote PC Support we can now offer a comprehensive support service for customers with computer issues at a very competitive rate.”

In addition to fixing computer problems, Remote PC Support can help you connect an array of wireless devices — smartphones, tablets, printers, smart TVs, boxes like Roku & Apple TV, game consoles and even digital cameras — to your home’s Wi-Fi. You can also get help setting up email on any number of devices.

“We cover all the computers and wireless devices in your home,” Hobbs says. “Other companies in Central Oregon generally charge higher rates, limit the amount of time you get and/or limit the number of devices covered. Remote PC Support is simply great value and great service!”

Want to sign up? Call 541-668-6216 or visit www.bendbroadband.com/remotepc.

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