Technology combines internet, phone and mobile applications for efficient business solution
Bend, Ore. (March 22, 2017) –– BendBroadband announces the availability of a new Voice over IP (VoIP) business communications tool, TDS® managedIP Hosted. With managedIP Hosted, businesses can converge internet, phone and mobile services to improve call handling and call routing. In addition, area businesses can leverage nearly 50 other Unified Communications features and applications.
Business owners nationwide have been using this product, developed and sold by TDS Telecom (TDS®), in hundreds of telecom communities for years. Now, the same hosted communications solution is being unveiled in Bend. Redmond, and Sisters, Oregon.
“We are pleased to be able to offer our business customers a new solution. While the product is new to us here in Central Oregon, it’s a proven technology being delivered by TDS to thousands of other businesses across the nation,” says Wade Holmes, director of Engineering and Technology at TDS and BendBroadband, who lives in Bend.
Local network enhancements completed recently are allowing for the technology to be launched now.
“Over the past three years we’ve invested millions of dollars improving the reliability and speeds of the network in Central Oregon,” adds Holmes. “Now, those investments are paying off with greater internet performance and new product launches like this for our business customers.”
TDS brings together major vendors including Cisco, Polycom and Broadsoft to offer a solution that provides business tools such as: Meet-Me conferencing, Call Center, Receptionist Client (to allow one person to answer calls from multiple locations), and Call Recordings.
All employees at BendBroadband—more than 300—use the service themselves. “Like many businesses here in Central Oregon, we at BendBroadband work with co-workers, customers and venders all across the nation,” says Stephanie Senner, Commercial Marketing manager. “For me the Desktop Sharing and Virtual Collaboration Room applications really improve the way I communicate. I can be hundreds of miles away and talk directly to a person just as if they were sitting across from me at my desk.”
With managedIP Hosted, TDS will manage, protect, and upgrade the communications system for BendBroadband customers. “That’s what ‘managed’ means,” adds Holmes. “We manage it and our customers can do what they do best — grow their business.”
If you’re interested in learning more about managedIP, visit https://bendbroadband.com/business/voip/ or call 541-312-6600.
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For more information contact: Cheryl McCollum | Public Relations Manager | BendBroadband/TDS Telecom | 608-664-2388 | email@example.com
TDS Telecommunications Corporation (TDS Telecom/TDS®), a wholly owned subsidiary of Telephone and Data Systems, Inc., is the seventh largest local exchange telephone company in the U.S. and a growing force in the cable industry. TDS provides 1.2 million connections to high-speed internet, phone, and TV entertainment services in nearly 900 rural, suburban, and metropolitan communities. For residential customers, TDS deploys 1Gig internet access, IPTV service, cable TV options, and traditional wireline services. The company offers businesses advanced solutions, including: VoIP (managedIP Hosted voice), high-speed internet, fiber optics, data networking, and hosted-managed services. Visit www.tdstelecom.com or tdsbusiness.com.
Headquartered in Madison, Wis., TDS Telecom operates OneNeck IT Solutions LLC and BendBroadband, which is part of TDS Broadband Service LLC. Combined, the company employs more than 3,400 people.
Telephone and Data Systems, Inc. [NYSE: TDS], a Fortune 500® company, provides wireless; cable and wireline broadband, TV and voice; and hosted and managed services to approximately six million customers nationwide through its businesses U.S. Cellular, TDS Telecom, OneNeck IT Solutions LLC, and TDS Broadband Service LLC. Founded in 1969 and headquartered in Chicago, Telephone and Data Systems, Inc. employs 10,300 people. Visit tdsinc.com.