Monthly Archives: February 2018

Spring sun outages may impact your TV

Twice a year, all television customers (not just BendBroadband TV customers) may experience some degree of television interference due to sun outages. This spring, the solar satellite interference is expected from about Feb. 28 until March 19.

Sun outages happen due to solar interference. For a few weeks every spring and fall, the sun is directly behind the line of sight between TV satellites. One satellite is on Earth receiving signals, the other is in space sending signals. When the antenna on earth is looking into the sun, the interference from the sun overrides the signals from the satellite.

“Macro-blocking” or “tiling” of channels occurs during sun outages.

At first, the effects of a sun outage are minimal. Some channels will experience “macro-blocking” or “tiling” of the picture before and after peak times (see image, left). But the interference can gradually worsen to the point of blocking the satellite signal entirely.

Sun outages typically last as long as 15 minutes a day. The effects of a sun outage vary in degree from minimal to total outage throughout the impacted days. Once it reaches its peak, the interference will gradually decrease, becoming less noticeable each day after.

Unfortunately, there is nothing TDS can do to prevent sun outages from occurring. Each satellite service that we receive signals from will experience this interference in the time frame mentioned above. If, however, you lose the signal on channels for more than about 15 minutes, or all your channels are impacted, please give our repair team a call (1-888-225-5837).

Main image courtesy of the NOAA.

Where is my BendBroadband bill?

Have you been expecting your BendBroadband bill in the mail, but it hasn’t arrived?  Your bill may no longer be arriving in the mail because a BendBroadband Online Account was created and viewed by you in the Online Bill Payment section of our website.  Doing so, automatically switched you to paperless billing. If you would… Continue Reading

Academy Award-nominated films coming to Movies on Demand

Academy Award-nominated films coming to Movies on Demand

With the Academy Awards on March 4, it’s only appropriate that BendBroadband brings some of best films of 2017 right to your living room. For virtuoso acting performances, you don’t have to go any further than a trio of great movies, including the coming of age comedy “Lady Bird,’ the Winston Churchill biopic “The Darkest… Continue Reading

Asian New Year Celebration on March 4

Asian New Year Celebration on March 4

Happy Chinese New Year! It’s the Year of the Dog. Unlike the Gregorian New Year beginning on Jan. 1, Chinese New Year is based on the Chinese lunar calendar, starting on a different date each year.  The holiday festivities begin with the first new moon occurring between late January and early February, and end at… Continue Reading

Tax refund scams are back

Tax refund scams are back

Income tax scams are nothing new, but the latest one has a new twist and includes multiple phases1: A criminal steals taxpayer information, usually by tricking a tax preparer into clicking a phishing link that installs malware that gathers data2. Here’s the tricky part: you get an actual refund. Using the taxpayer’s (i.e., victim’s) real… Continue Reading

Heartwarming new Movies on Demand

Heartwarming new Movies on Demand

BendBroadband’s Movies On Demand serving up two of the most inspiring films of 2017—the heartwarming family drama “Wonder” and the intense fire-fighting thriller “Only the Brave.” Both are outstanding films for the whole family. For those in the mood for something a bit different, “The Florida Project” and “Roman J. Israel, Esq.” feature Academy Award-nominated… Continue Reading

Olympic Bound: Kent Callister

Kent Callister, a local snowboarder who grew up riding Mt Bachelor, will be representing his home country of Australia in the 2018 Winter Olympics in PyeongChang, South Korea. Kent grew up in the United States, but his family is linked to one of Australia’s products — the Vegemite. Before he headed out to South Korea,… Continue Reading

The Olympic Channel to showcase unlikely athletes at Winter Olympics

The Olympic Channel to showcase unlikely athletes at Winter Olympics

The Olympic Channel debuts its original documentary series, Far From Home, this week with stories behind some of the most unlikely athletes at the Winter Games. You can find The Olympic Channel in Bend on channel 49 (SD) and channel 649 (HD) in Preferred where you can choose from thousands of videos. Far from Home stories include… Continue Reading