Monthly Archives: February 2018

Where is my BendBroadband bill?

Have you been expecting your BendBroadband bill in the mail, but it hasn’t arrived?  Your bill may no longer be arriving in the mail because a BendBroadband Online Account was created and viewed by you in the Online Bill Payment section of our website.  Doing so, automatically switched you to paperless billing.

If you would like to go back to receiving a paper bill, you can to do that by going to My Account, located on the navigation bar on the front page of www.bendbroadband.com. From here you login under Online Bill Pay. You will then see your Account Profile and Billing Preferences at the bottom of that section. Select EDIT next to “You are currently signed up for Paperless Statement” (see below) and click EDIT and then UNCHECK the box and click CONTINUE. However, keep in mind that the benefits of paying your bill electronically means you can pay your bill when it works best for you.

 

Where is my online bill?
If you’ve been expecting an online bill and you haven’t seen it, please note the bill may be in your spam filter. Your bill reminder comes from support@mycareportal.com (see below). This is because the billing section of our website is powered by the MyCare Portal.  We are working with MyCare Portal to change the delivery address so that it comes from BendBroadband.

 

Another reason you may not be receiving your online bill is that it may be going to an e-mail address that you don’t check or use anymore. You can change the Billing E-mail Address where your billing reminder goes to by logging into Online Bill Pay. Click Profile. Click EDIT next to Billing E-mail.

In addition, the e-mail notification you will receive in your inbox states that your bill is ready to view. To view your statement, you will need to login to Online Bill Pay and then click View Bill. (see below)

 

 

Please note that you don’t have to use a @bendbroadband.com e-mail. Your Secure Login username looks like a BendBroadband e-mail address, but you don’t have to receive e-mail at this username.  Use the steps above to switch your Billing e-mail and Account Notification e-mail to the primary e-mail you would like to use.

Finally, please note that you can keep using your Secure Login username for logging into your Online Billing Account, TVEverywhere, etc.

If you have additional questions, please contact BendBroadband at 541.382.5551

 

 

 

Academy Award-nominated films coming to Movies on Demand

Academy Award-nominated films coming to Movies on Demand

With the Academy Awards on March 4, it’s only appropriate that BendBroadband brings some of best films of 2017 right to your living room. For virtuoso acting performances, you don’t have to go any further than a trio of great movies, including the coming of age comedy “Lady Bird,’ the Winston Churchill biopic “The Darkest… Continue Reading

Asian New Year Celebration on March 4

Asian New Year Celebration on March 4

Happy Chinese New Year! It’s the Year of the Dog. Unlike the Gregorian New Year beginning on Jan. 1, Chinese New Year is based on the Chinese lunar calendar, starting on a different date each year.  The holiday festivities begin with the first new moon occurring between late January and early February, and end at… Continue Reading

Tax refund scams are back

Tax refund scams are back

Income tax scams are nothing new, but the latest one has a new twist and includes multiple phases1: A criminal steals taxpayer information, usually by tricking a tax preparer into clicking a phishing link that installs malware that gathers data2. Here’s the tricky part: you get an actual refund. Using the taxpayer’s (i.e., victim’s) real… Continue Reading

Heartwarming new Movies on Demand

Heartwarming new Movies on Demand

BendBroadband’s Movies On Demand serving up two of the most inspiring films of 2017—the heartwarming family drama “Wonder” and the intense fire-fighting thriller “Only the Brave.” Both are outstanding films for the whole family. For those in the mood for something a bit different, “The Florida Project” and “Roman J. Israel, Esq.” feature Academy Award-nominated… Continue Reading

Olympic Bound: Kent Callister

Kent Callister, a local snowboarder who grew up riding Mt Bachelor, will be representing his home country of Australia in the 2018 Winter Olympics in PyeongChang, South Korea. Kent grew up in the United States, but his family is linked to one of Australia’s products — the Vegemite. Before he headed out to South Korea,… Continue Reading

The Olympic Channel to showcase unlikely athletes at Winter Olympics

The Olympic Channel debuts its original documentary series, Far From Home, this week with stories behind some of the most unlikely athletes at the Winter Games. You can find The Olympic Channel in Bend on channel 49 (SD) and channel 649 (HD) in Preferred where you can choose from thousands of videos. Far from Home stories include… Continue Reading

Introducing Our New 30-Day Money Back Guarantee

Introducing Our New 30-Day Money Back Guarantee

Big things are happening at BendBroadband: We’re kicking off our new 30-Day Money Back Guarantee on Internet, TV and phone service. Good news! This guarantee is available to both brand new customers and current customers who add a new core service to their package. We’re doing this because we’re sure you’ll love our services. Why… Continue Reading