Monthly Archives: January 2019

E-mail Scam Alert

Dear BendBroadband customers,

BendBroadband has become aware of a possible e-mail scam. Customers are receiving an email with a subject line: ‘Payment Declined’ and it states it’s from ‘TDS Billing.’  If you hover over ‘TDS Billing’, it actually shows an address of dobnflorence@wildblue.net.  Within the email it states the customer’s recent payment has been declined and to avoid any interruptions in service, they will need to click on some links to update their payment information.

This is not a valid email from BendBroadband or TDS. Customers should delete it and not click on the links.  ​

Below is a sample of the e-mail:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Social Security Number scam on the rise

The FTC is getting reports about people pretending to be from the Social Security Administration (SSA) who are trying to get your Social Security Number and even your money. That scam is now growing exponentially. To compare: in 2017, the FTC heard from 3,200 people about SSA imposter scams, and those people reported losing nearly… Continue Reading

Say hello to our new commercial

Say hello to our new commercial

A satisfying online experience starts with fast Internet. And fast Internet starts with BendBroadband. That’s the message behind our new TV commercial, now airing throughout Central Oregon. The ad uses a dynamic visual of lights streaking across various landscapes and through city streets to illustrate BendBroadband’s ultra-fast Internet service, available with speeds up to 600Mbps.… Continue Reading

Nexstar Channel Negotiation Update

BendBroadband is taking a stand against Nexstar Media Group. We’ve said no to their demand for an unreasonable rate increase. As a result: we are currently not allowed to air programming on Nexstar-owned TV channels. We apologize that you’re in the middle of our contract dispute. We know it’s an inconvenience for you. However, we are… Continue Reading

Top 10 FAQs about Nexstar dispute

Top 10 FAQs about Nexstar dispute

Thanks for supporting BendBroadband® while we take a stand against Nexstar Media Group. We said no to Nexstar’s request for an unreasonable rate increase. As a result, our contract to carry their channels in Prineville, Madras, Metolious, Culver, and Crooked River Ranch expired and we were forced to take channels down. Here we have answered… Continue Reading

Hat trick scored with NHL Network

Hat trick scored with NHL Network

BendBroadband has now launched the NHL Network on channel 45 (SD) and 645 (HD) its Preferred package. The NHL Network is the most requested channel by customers, which shows hockey is by far the coolest sport in the world. Four out of five dentists recommend hockey and now so does BendBroadband. Each season, the NHL… Continue Reading

Madras, Prineville area: KOIN has gone dark, negotiations will continue

BendBroadband® has reached an impasse in contract negotiations with Nexstar Broadcasting Inc.  Despite our best efforts—and against our wishes– the following channels are not currently available in the BendBroadband lineup for  Crooked River Ranch, Madras, Prineville, Metolious and Culver: KOIN (CBS, Decades, getTV) BendBroadband will continue to negotiate We have given Nexstar our best offer—one… Continue Reading

ACA Condemns Nexstar Signal Blackouts

PITTSBURGH, January 2, 2019 – American Cable Association President and CEO Matthew M. Polka issued the following statement regarding TV station blackouts initiated against ACA members, including BendBroadband, in 16 markets by Nexstar Media Group on New Year’s Day: “On New Year’s Day, TV station owner Nexstar Media Group pulled signals from several small cable… Continue Reading