Internet access will be provided to new customers in qualifying programs
BendBroadband, a subsidiary of TDS Telecommunications LLC (TDS®), announces plans for supporting residential customers during the COVID-19 pandemic. BendBroadband will be offering broadband access to low-income individuals and/or families with children and college students for 60 days. This offer is for new customers in communities where BendBroadband provides service.
“As a company, our first priority is the health and well-being of our employees, customers and the communities we serve,” says Drew Petersen, senior vice president of Corporate Affairs at TDS. “During this difficult time, we want to ensure those who cannot afford broadband services have the essential access they need.”
To verify eligibility for this offer, residents will be asked to provide documentation from qualifying programs. For more information, please call 1-888-287-8156.
In addition, TDS signed the “Keep America Connected” pledge initiated by Federal Communications Commission (FCC) Chairman Ajit Pai last week. TDS is adopting all three tenets of the policy related to voice and broadband customers to a) forego charging late payment penalties for customers impacted by the coronavirus pandemic, to b) suspend disconnects for customers due to the disruptions caused by the coronavirus pandemic who fail to pay their bills, and to c) open Wi-Fi hot spots where we maintain them for 60 days.
“We are proud to be associated with this important communications service continuity program and commend the FCC for their proactive attention to public safety during this most difficult time,” says Petersen.
Today is the last day to take advantage of this offer and the offer will end on 4/16/2020. We will honor this offer for any customer that requested service up through today, even if they have yet to be installed.
The intent of the offer was to help households impacted by COVID-19 be able to get internet to help with distance learning. After reviewing many of the distance learning decisions and school end dates for the schools in our serving area, we believe that the majority of customers who need the service for home schooling have already signed up. Seniors and supervisors can continue to honor this on a case by case basis through the end of the month.
Customers that received this 60 day free offer are promo eligible, and they can call in and will remain eligible for 60 days following the end of their 60 day free offer. We are looking at possibly automatically extending discounts to these customers and additional communication will be sent if needed.
MEDIA CONTACT: Mike Wanta | Brand Journalist | TDS | 608-664-1096 | email@example.com
BendBroadband delivers broadband, fiber connectivity, cable television, and telephone services to commercial and residential customers in central Oregon. Through its Zolo Media division, the company operates KBNZ-TV CBS affiliate, KOHD-TV ABC affiliate, COTV11 and offers multiple video advertising, local advertising and viewing options for Central Oregonians. Visit BendBroadband.com.
BendBroadband, part of TDS Broadband Service LLC, is part of TDS Telecommunications LLC (TDS Telecom). Combined, the companies employ nearly 2,700 people. Visit tdstelecom.com.
BendBroadband and TDS Telecom are subsidiaries of Telephone and Data Systems, Inc. [NYSE: TDS], a Fortune 1000® company. Founded in 1969, TDS Inc. employs 9,400 people and has approximately six million connections nationwide through its businesses U.S. Cellular, TDS Telecom, OneNeck IT Solutions LLC, and