Author Archives: cmccollum

‘Sun outages’ may cause TV signal loss

Each spring and fall, TV service for BendBroadband customers experiences a technical phenomenon called “sun outages.” During this period, the positioning of the sun causes solar interference that may temporarily impact TV signals for customers of BendBroadband and all other providers. This fall, the solar satellite interference is expected from Sept. 30 to Oct. 14.

Solar interference happens when the sun’s path across the sky gets lower each day. During the spring and fall for about two weeks, the sun is directly behind the line of sight between an Earth station and a satellite that is sending signals to a receiving satellite antenna here on earth. When the antenna is looking into the sun, the interference from the sun overrides the signals from the satellite. The sun causes “solar interference” to all geostationary satellite signals. It generally happens from 8 a.m. to 3 p.m.

The effects of a sun outage vary in degree from minimal to total outage throughout the two weeks. Sun outages typically last as long as 15 minutes a day.  Once it reaches its peak, the interference will gradually decrease, becoming less noticeable each day. Some channels will experience “macro-blocking” or “tiling” of the picture before and after peak times. These are the channels we receive digitally from the satellite. The duration and severity of the outages will vary from a slight interruption in reception for a few seconds to complete loss of signal for several minutes at a time.

Unfortunately, there is technically nothing BendBroadband can do to prevent sun outages from occurring. Each satellite service that we receive signals from will experience this interference in the time frame mentioned above.

TV Everywhere is included with every TV subscription

TV Everywhere is included with every TV subscription

We’re more mobile than ever before and we’re adding fresh content all the time. With TV Everywhere, you can watch your favorite shows, news or sporting events on your internet-connected devices on your own schedule. The best part, TV Everywhere is included at no cost with every BendBroadband TV and TDS TV+ subscription. Wherever you… Continue Reading

TDS/BendBroadband named Best Place to Work for Disability Inclusion

TDS/BendBroadband named Best Place to Work for Disability Inclusion

For the second year in a row, TDS Telecommunications LLC (TDS®), which includes BendBroadband, was named Best Place to Work for Disability Inclusion, earning a score of 90 on the Disability Equality Index (DEI). “TDS is thrilled to be named one of the Best Places to Work for Disability Inclusion for the second year in… Continue Reading

Free National Parks Day coming up

Free National Parks Day coming up

The National Park Service has five entrance fee-free days this year and the next one is Thursday, Aug. 4, the anniversary of the Great American Outdoors Act. The free admission days are designed to encourage discovery and visitation of the country’s variety of national parks. With at least one in every state, national parks are accessible places to… Continue Reading

TV Everywhere makes it easy to watch football

TV Everywhere makes it easy to watch football

Want to watch football when you’re on the go? With TV Everywhere it’s easier than ever. With TV Everywhere, you can watch even more of your favorite sporting events or shows on your internet-connected devices on your own schedule. The best part, TV Everywhere is included at no cost with every TV subscription. Wherever you… Continue Reading