Author Archives: Customer Care

Tips to avoid Airbnb scams

Airbnb has completely revolutionized traveling. Formerly, most travelers were limited to hotels and bed and breakfast-like accommodations. Airbnb has made it possible for travelers to live like a local—literally renting out residents’ apartments or homes.

The site has become extremely popular and attracts millions of users, many looking to spend a lot of cash on a luxurious vacation. Per usual, hackers follow the money and have created scams targeting hopeful vacation-goers. While the Airbnb site itself is safe and reliable, scammers may try to lead you off that path.

Use these tips to avoid an expensive vacation planning mishap:

  1. Avoid fake Airbnb websites or emails. Scammers use phishing scams that try to get you to click on malicious links that appear to be from a legitimate source. Some scammers have gotten realllly good at making websites that look just like the real Airbnb site, and you may only be able to tell the difference by the URL. To ensure the URL is legit, check to see that it starts with https://. Airbnb has also noted that an email from Airbnb will always have one of the following domains: @airbnb.com, @airbnbmail.com, @e.airbnb.com, @host.airbnb.com, @guest.airbnb.com, @airbnb.zendesk.com, @airbnbaction.com, @outreach.airbnb.com, @express.medallia.com, or noreply@qemailserver.com. If the sender doesn’t end with one of these, don’t click on any links within the message.
  2. Don’t contact hosts outside of Airbnb. If a host messages you and asks you to contact them over email or a different platform, stop communication and report them. The site is made so all communication can and must happen within the site. Airbnb flags users with suspicious activity or conversations, but it can’t do this if communications happen off of the site.
  3. Never wire money! Again, Airbnb is designed that all of the transactions happen through the site, no exceptions. If a host is asking you to pay any fees–in any way–outside of the site, it’s almost a guarantee that you’re being scammed.
  4. Read reviews religiously. Check to make sure they have a decent sample size of reviews to ensure the host is for real and established (reading reviews is a general good practice when using the site for a lot more than just avoiding scams. You’ll learn a lot about the property that isn’t evident from the description or photos).
  5. Be suspicious of too-good-to-be true listings. A private pool, breakfast included, pet friendly, right on the water, all for $100 a night? Sounds like a fairytale getaway without breaking the bank, but it could do just the opposite if it’s a scam. Be wary of listings that promise a spread of amenities at a discount price to draw you in.

Airbnb is a great way to find unique and affordable accommodations for your next excursion anywhere in the world. It’s known to be safe and reliable, but as with most things travel-related, it requires you to be smart and exercise best practices to avoid a vacation disaster from an imitator site or scammer.

 

Guest Blogger: Mary Mulcahy

Down to The Final Four

Down to The Final Four

This year’s March Madness has proven to be exactly that. The biggest shocker of the tournament has been Loyola–Chicago, the 11th seed in the South region. The Ramblers knocked off Miami, Tennessee and Nevada to get into the big dance. Including Loyola, only four No. 11 seeds have ever advanced out of their region to… Continue Reading

Zolo launches ‘We Believe’ campaign

Zolo Media launched an exciting storytelling campaign at the end of 2017 in order to distinguish themselves from the competition. “We believe that everyone has a voice and with that voice comes the right to be heard,” said Michele O’Hara, marketing manager. “The ‘We Believe’ campaign was the opportunity to set ourselves apart from traditional… Continue Reading

BendBroadband welcomes Crestview and its communities

BendBroadband welcomes Crestview and its communities

BendBroadband is thrilled to welcome the team of Crestview Communications. Located in Oregon, Crestview has offices in Madras, La Pine, and Prineville. To introduce you to our new area of the state BendBroadband is serving, here are some of the attractions near these beautiful areas. Erickson Aircraft Collection This World War II hangar houses a… Continue Reading

Winter break ideas for kids

Winter break is great for spending time with your family, but it’s not long before kids start getting restless with the lack of a routine. Once you’ve exhausted board games and trips to local museums and zoos, try some of these creative ideas to spend time with your kids and keep them entertained. Hot cocoa… Continue Reading

Don’t let a data breach happen to you

Don’t let a data breach happen to you

Unfortunately, in today’s world, data breaches happen. Companies and websites get hacked, or scammers trick people—maybe even you—into revealing important information. If you think your data has been stolen, your first step shouldn’t be to panic. Instead, take a deep breath and follow these steps so you can regain control over your information and minimize… Continue Reading

BendBroadband designates $10,000 to United Way of Deschutes County

BendBroadband is designating $10,000 to United Way of Deschutes County for 2016-17. This is in addition to what employees pledge to their local chapters. Each employee is also encouraged to volunteer up to 16 hours a year while still being paid. “One of our shared missions is to be good citizens,” said Dave Wittwer, CEO… Continue Reading

BendBroadband designates $10,000 to United Way of Deschutes County

Venmo? What is it and how does it work?

While many college students are out spending away on game day, one college student made money in what may have been the easiest and most clever way possible. Sam Crowder, otherwise known as Venmo user SamC227C, held up a sign at a football game last month asking for money. That sign appeared on ESPN’s College GameDay and Sam has received… Continue Reading

Venmo? What is it and how does it work?