Author Archives: Customer Care

Social Security Administration Scam on the rise

The Social Security Administration (SSA) scam is the number one scam reported to the FTC right now.

As soon as a caller threatens you, or demands you pay them with a gift card or by wiring money, it’s a scam. Even if the caller ID tells you otherwise.

If you get a call from someone claiming to be from the Social Security Administration, hang up the phone and remember:

  • Your Social Security number is not about to be suspended.
  • The real Social Security Administration will never call to threaten your benefits.
  • The real SSA will never tell you to wire money, send cash, or put money on a gift card.

Watch this video to see how scammers use threats and high-pressure tactics to try to con you. Learning about scams makes them much easier to avoid.  If you’ve received a call like this, tell your friends, family and neighbors about it. Tell them to hang up the phone and to report it to the Federal Trade Commission

FTC shares Census 2020 facts

FTC shares Census 2020 facts

The Federal Trade Commission is partnering with the U.S. Census Bureau to help you guard against potential census scams. Knowing how the 2020 Census process works, what information you will — and won’t — be asked for, and some red flags will help you spot and report scams. The Process In mid-March 2020, the Census Bureau will… Continue Reading

Phone calls to China are blocked

BendBroadband phone subscribers should take note that calls to China are now blocked. BendBroadband uses AT&T for all international calling.  Because of a large influx of fraud from AT&T’s network to China Telecom, which is China’s largest telephone company, all calls to China are being blocked by China Telecom, including calls from BendBroadband subscribers. At… Continue Reading

How tech can help you keep your New Year’s Resolutions

How tech can help you keep your New Year’s Resolutions

We’ve all heard the old phrase “New Year, New Me.” While this philosophy still applies this year, 2020 marks a fantastic opportunity to start creating some great life habits that will bring lasting benefits for the rest of the decade—and beyond. With that being said, below are some common New Year’s resolutions, as well as… Continue Reading