Author Archives: missykellor

Be on the lookout for tax phishing scams

Be on the lookout for tax phishing scams

Tax scam season is upon us and the IRS is providing tips on how to avoid phishing and malware scams. Even if you don’t give the information that a scam email requests, you could still put yourself at risk by clicking on links or opening attachments. Watch this important video to find out how to handle emails that say they are from the IRS — because they are not!

Remember, the IRS does NOT initiate contact with taxpayers by email, text or social media channels to request personal or financial information. .

Here are two scams making the rounds this year to watch out for.

Scam #1: Review your W-2
In this scam, criminals send an official-looking email to try and trick you into reviewing “your” W-2 tax form. The BBB says subject line for this phishing attempt may be something like: “Document Received (scanned_1040_W2.pdf).”

The email message asks you to verify the information listed on the W-2 by clicking a link to a “secure” file shared using a reputable file sharing service. Rather than taking you to your W-2, the link could download malware on to your computer, or take you to a fake site designed to steal your information.

Scam #2: Payroll needs a copy of your W-2
Here, scammers do some homework and find out the names of company executives or the head of the payroll department. Armed with that information and using a technique called business email spoofing, they pose as that person over email.

The IRS says the email may start innocently enough by asking, “Hi, are you working today?” but eventually the fraudster asks you to send a copy of your current W-2. With the information, the criminals can file a tax return (keeping any and all refunds), request a wire transfer, and/or sell the your data on the Dark Web.

What you can do
The IRS recommends these steps to steer clear of these scams:

1. Don’t click email links! Clicking on them could infect your computer with malware or take you to a fake third-party site designed to steal your information.

2. Hover over links. If the email has a link, hover your mouse over it to reveal its true destination. If something seems fishy (or phishy, as the case may be), don’t risk clicking on it.

3. Don’t open unsolicited emails. If you haven’t asked to be contacted, or don’t know who sent the email, put it straight in the recycle bin.

4. Be very, very careful about sharing personal information. Even if the email looks real, it might not be. And, don’t share your bank account, credit card, or social security data to anyone you don’t know personally.

Online gaming: A possible security risk

If you, or someone in your family, enjoy the super-popular online games be warned: there are real-life security risks at play in online gaming. Take Fornite — three recently discovered security bugs would have allowed hackers to access account and payment information, and also listen to chats. Even more scary? All it would have taken… Continue Reading

On demand movies will rock you this month!

On demand movies will rock you this month!

You’ve got Oscar-nominated movies right at your fingertips! This month on Movies On Demand catch two best picture (and Golden Globe winning) nominees. Plus, you can also see one of the best animated movies of the year, perfect for the whole family. But wait, there’s more! Another family hit, a unique comedy-horror, a spine-tingling documentary,… Continue Reading

Check TV Updates page for important customer info

As 2018 comes to a close, we wanted to remind you that the BendBroadband TV updates page is your one-stop informational resource to learn about possible changes that could impact your TV service. When you visit, you’ll find information about negotiations, channel lineup changes, rate changes, and even get the scoop on industry fees. Our… Continue Reading

Service update

Service update

Customers, as you know we performed a systems upgrade last night that has created lingering issues today. We are working as quickly as possible to resolve the issues. Please continue to call in for assistance (and be patient as the hold time is extensive) or message us your phone number over social media and we… Continue Reading

Hallmark’s Countdown to Christmas is here

Hallmark’s Countdown to Christmas is here

Attention, Hallmark movie fans—Christmas movies are here! Hallmark’s Countdown to Christmas 2018 kicked off Oct. 26. This year Hallmark has made a record 36 new movies, airing on both Hallmark Channel and Hallmark Movies & Mysteries (channels 66/666 and 103/703 in your BendBroadband lineup). Twenty-two of the new movies will air on Hallmark (here’s the… Continue Reading

FTC alert: Social Security numbers can’t be suspended

FTC alert: Social Security numbers can’t be suspended

The Federal Trade Commission (FTC) is warning of a new variation on government imposter scam—this time claiming your Social Security Number has been suspended. A caller claims to be protecting you from a scam, all the while actually trying to lure you into one. The scam A professional-sounding caller informs you that your Social Security… Continue Reading