Category Archives: Employee Spotlight

Ray Hoffman: 35 years with BendBroadband

Ray Hoffman: 35 years with BendBroadband

BendBroadband is recognizing employees who are celebrating significant work anniversaries this year.

When BendBroadband Network Specialist Ray Hoffman started with Bend Cable in 1984, Central Oregon was in the middle of a lengthy recession. Few homes were being built in the area, and the number of specialized cable TV programmers continued to increase.

“When I first started Bend was a family-owned company with 15 to 20 employees and about 7,000 or 8,000 customers,” said Ray. “We also charged about $7.50 per month for service back then.”

Ray has been around to see BendBroadband become a highly-admired company in Central Oregon, as well as a driver of economic growth in the communities it serves. He has seen the company advance considerably from the initial television provider that only offered 19 basic cable channels and three premium channels. Throughout his 35-year career as a network specialist and plant engineer, Ray has played a large role in the company rebuilding their entire cable network, and becoming a broadband and highly-sophisticated multimedia provider.

Ray attributes the longstanding company satisfaction and loyalty Bend has enjoyed with its customers to the mentality the company has had since its days as a family-owned company.

“Everybody worked for the customer,” said Ray. “I saw this every day. If addressing an issue took all night, a week, it really didn’t matter. We’d gather all the in-house employees and solve the problem for the customer.”

RayHoffman1.PNGIn addition to serving as a problem-solver for customers, Ray claimed the title “Grillmaster Extraordinaire” in the 2014 edition of the BendBroadband Yearbook. Ray is known for his delicious beef, salmon steak, and barbeque at company picnics.

As an inside-plant worker and network specialist, Ray’s primary responsibilities are construction and managing contractors. Over the years, he has managed a variety of projects, one being the 2007 HFC Telemetry project. This project involved the installation of equipment to monitor the power supply of a plant that provides service to customers. This project has allowed plant maintenance workers to be alerted in the case of a potential power outage.

Though small in size, Ray still fondly cherishes the close, family-like atmosphere of BendBroadband, as well as the lifelong relationships he’s formed.

“The company was like a big family,” Ray said. “If anybody had a problem, everybody helped them to the best of their ability. I remember we had one person who lived on the river, and the river was flooding. His house was actually filling full of water. Everyone went over there and spent the day helping him.”

RayHoffman3.PNGManager of ISP Construction Bryan Padgett recognizes the countless ways Ray has helped BendBroadband and TDS Telecom over the years.

“Ray has been a vital team member for our Bend location, and everyone will miss him greatly,” Bryan said. “He has consistently demonstrated his knowledge of the cable plant with all TDS teams, and was vital to my team during many CMTS change outs. He has been leaned on daily by many TDS teams for training and his general knowledge of Cable TV. Congrats on a well-deserved retirement, Ray!”

Big thanks and congratulations to Ray for 35 years of dedicated service.

By Garrett Seymour

He travels to Bend for work, volunteers here too

He travels to Bend for work, volunteers here too

Alan Leopold enjoys helping others. When he’s at home, he’s a volunteer firefighter for the North Freedom Fire Department in Wisconsin and has been for the last 23 years. However, Alan often travels from Madison, Wisconsin to Bend to train employees, so when he’s away from home, Alan continues to give back. When Alan first traveled… Continue Reading

BendBroadband field techs work with at-risk youth program

BendBroadband field technicians are taking their knowledge and expertise and sharing it with area at-risk youth through the Oregon National Guard Youth Challenge Program. The Youth Challenge Program is a residential alternative high school where students (or “cadets,” as they’re known in the program) live on site for five months while attending a military model school.… Continue Reading

BendBroadband field techs work with at-risk youth program
Practice makes perfect

Practice makes perfect

Ever wondered what it takes to be a BendBroadband installer? It’s a year-long process to master the ins and outs of the job. Only practice makes perfect. At the entrance to a crawl space, Eric Thompson puts on his blue crawl suit. His mission: to replace a faulty cable splitter somewhere under the house. He pulls a protective mask… Continue Reading

Kudos to the 2014 Local Dog Giving Game award recipients

Kudos to the 2014 Local Dog Giving Game award recipients

BendBroadband is proud to reveal the recipients of the 2014 Local Dog Giving Game. BendBroadband has a long history of giving back to the communities it serves. Beyond the yearly giving activities, the holiday season is a time to recognize and thank the many nonprofit organizations that serve Central Oregonians. This year, BendBroadband invited its… Continue Reading

John Hammarley nominated for an Emmy

John Hammarley nominated for an Emmy

Local television reporter John Hammarley has been nominated for the prestigious Emmy Award for a heartwarming story about a young Central Oregon man’s quest to help less fortunate kids. Hammarley is a feature reporter with “myWindow,” a Central Oregon lifestyle show that is featured on the local CBS and ABC stations. Hammarley has covered many… Continue Reading

Veterans Day: BendBroadband honors those who served

Veterans Day: BendBroadband honors those who served

Veterans Day honors those who have served in all branches of the armed services: Army, Navy, Marines, Air Force and Coast Guard (including the Reserves and the National Guard). BendBroadband employs a large number of veterans. Veterans Day is a federal holiday, so federal workers get a paid day off. BendBroadband is proud to support,… Continue Reading

BendBroadband’s Amy Tykeson enters Cable Hall of Fame

BendBroadband’s Amy Tykeson enters Cable Hall of Fame

The induction ceremony was held in conjunction with the annual Cable Show, which was June 10-12 in Washington, D.C. This is the 16th year the cable industry has honored its own. A committee of industry peers and leaders selects Hall of Fame honorees based on their outstanding dedication to and impact on the cable industry.… Continue Reading

Large Business of the Year

Tails were wagging at the Bend Chamber of Commerce SAGE awards May 31. BendBroadband was selected as Large Business of the Year. It also was recognized with the Bend Chamber Board Award of Distinction and Excellence. We’d like to thank the Bend business community for supporting our organization and employees. Large Business of the Year… Continue Reading