Category Archives: Scam Alert

Twitter bug exposes passwords

Twitter bug exposes passwords

If you’re a Twitter user, you probably saw the alert advising you to change your password. Take it seriously.

The social media platform revealed this month that a bug in the systems left all Twitter passwords exposed in an internal log. Now, there’s no indication that this log was breached or misused, but “out of an abundance of caution,” Twitter says you should consider changing your password.

Beyond taking that step, Twitter has additional advice for you—tips that really applies in every data breach situation:

1. Change your password. For Twitter AND on any other service where you use the same password.

2. Use a strong password that you don’t reuse on other websites.

What makes a strong password? The Federal Trade Commission advises using passwords with at least 12 characters with upper and lower case letters, numbers, and symbols. They also advise you to avoid common words, phrases, or information.

3. Enable login verification, also known as two-factor authentication. Twitter says this is the single best action you can take to increase your account security.

Reminder: Two-factor authentication requires a password and an additional piece of information to log in to your account. For example, the second piece could be a code sent to your phone. This effectively adds another layer of security because even if someone gets your password, they still can’t log in.

4. Use a password manager. They’re a great way to make sure you’re using strong, unique passwords everywhere. The Federal Trade Commission agrees. Given how difficult it can be to keep track of unique and strong passwords, a password manager can store them for you. This not only makes your life easier, but also makes it more likely you’ll use great passwords.

Be Alert: reports of phone scams in area

Be Alert: reports of phone scams in area

Last week, we received a call from a customer who reported receiving a call from an 877 number where the caller said they were from BendBroadband. The scammer said her IP address needed to be updated and the scammer requested personal information from the customer.  The phone number the call came from is 877-380-5753. Every year, thousands of people lose… Continue Reading

Phishing scam alert

Phishing scam alert

Customer alert: a number of phishing attempts have recently been reported. These emails ask you to update your payment information including entering your credit card or e-check account info. These emails are NOT from BendBroadband and should be deleted immediately. Do not reply with information or click on any provided links. As a reminder, BendBroadband… Continue Reading

Tips to avoid Airbnb scams

Airbnb has completely revolutionized traveling. Formerly, most travelers were limited to hotels and bed and breakfast-like accommodations. Airbnb has made it possible for travelers to live like a local—literally renting out residents’ apartments or homes. The site has become extremely popular and attracts millions of users, many looking to spend a lot of cash on… Continue Reading

Tax refund scams are back

Tax refund scams are back

Income tax scams are nothing new, but the latest one has a new twist and includes multiple phases1: A criminal steals taxpayer information, usually by tricking a tax preparer into clicking a phishing link that installs malware that gathers data2. Here’s the tricky part: you get an actual refund. Using the taxpayer’s (i.e., victim’s) real… Continue Reading